Privacy Policy

Last updated: 23/04/2026

1. Information we collect

We collect information you provide directly, such as email address, account details, and feedback submitted through widgets.

2. How we use data

We use your data to operate, improve, and secure the VoteLoop platform, and to provide analytics on feedback and ideas.

3. Cookies

We use cookies and similar technologies for authentication, session management, and improving user experience.

4. Data sharing

We do not sell personal data. We may share data with trusted service providers (e.g., hosting, analytics) under strict confidentiality agreements.

5. Data retention

We retain data as long as necessary to provide the service or as required by law.

6. Your rights (GDPR)

If you are in the EU, you have the right to access, correct, delete, or export your personal data.

7. Security

We implement reasonable security measures to protect your data but cannot guarantee absolute security.

8. Contact

For privacy questions, contact us at privacy@voteloop.com.

9. Sub-processors

We use a limited number of trusted third-party service providers (“sub-processors”) to operate VoteLoop. These providers may process personal data only as necessary to deliver their services.

Vercel

Hosting, infrastructure, and deployment services.

Stripe

Payment processing, billing, and invoice management.

Better Auth

Authentication, login sessions, and account security.

Database Provider (PostgreSQL)

Secure storage of user accounts, feedback, and application data.

We ensure all sub-processors comply with applicable data protection laws and process data only under strict contractual agreements.